At the Hillsborough County Property Appraiser (HCPA), we prioritize the privacy and security of our users. This Privacy Policy outlines our commitment to protecting your personal information and details how we collect, use, and safeguard data in compliance with applicable laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and Florida privacy statutes.
Information We Collect
We collect various types of information to enhance our services and provide a better user experience:
- Personal Information: When you engage with our services, such as submitting inquiries or using contact forms, we may collect personal details including your name, email address, and phone number.
- Property Search Queries and Browsing Behavior: We gather non-personal information related to your interactions with our website, such as search queries and pages visited, to analyze trends and improve functionality.
- Cookies and IP Addresses: Our website uses cookies to personalize content and analyze site traffic. We also log IP addresses to enhance security and diagnose technical issues.
How We Use Your Information
The information we collect serves several purposes:
- Service Improvement: Analyzing user behavior helps us refine our property search tools and overall website functionality.
- Customer Support: Personal information enables us to respond effectively to your inquiries and provide tailored assistance.
- Legal Compliance and Fraud Prevention: We may use collected data to comply with legal obligations and protect against fraudulent activities.
Data Protection and Security Measures
We implement robust security measures to protect your information:
- SSL Encryption: Our website employs SSL encryption to ensure secure data transmission between your device and our servers.
- Restricted Access: Access to personal information is limited to authorized personnel who require it to perform their duties.
- Third-Party Compliance: Any third-party service providers we engage are required to adhere to stringent data protection standards.
Opt-Out Preferences
We respect your right to control your personal information. You can adjust your data preferences by:
- Disabling Cookies: Most web browsers allow you to manage your cookie settings. Note that disabling cookies may affect website functionality.
- Unsubscribing from Communications: If you receive promotional emails from us, you can opt out by following the unsubscribe instructions included in each email.
Data Protection FAQ
How does HCPA protect my personal information?
A: We use SSL encryption, restrict data access to authorized personnel, and ensure third-party compliance with our security standards.
Can I request the deletion of my personal data?
A: Yes, you can submit a request to delete your personal information by contacting us at [email protected].
Does HCPA share my information with third parties?
A: We do not rent, sell, or share personal information about you with other people or nonaffiliated companies, except to provide products or services you’ve requested, when we have your permission, or under specific circumstances outlined in our Disclaimer.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through a prominent notice on our website.
Cookies & Tracking Technologies
At the Hillsborough County Property Appraiser’s Office, we utilize cookies and similar tracking technologies to enhance your browsing experience and gather analytical data.
Types of Cookies Used:
- Essential Cookies: These are crucial for the basic functionality of our website, enabling features like page navigation and access to secure areas. The site cannot function properly without these cookies.
- Analytics Cookies: We employ tools such as Google Analytics to collect information about how visitors interact with our website. This data helps us understand user behavior and improve our services.
- Third-Party Cookies: Some content on our site may be provided by external providers, which might set their own cookies. These include advertisements or embedded content from partners.
Managing Your Cookie Preferences:
You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline them if you prefer. Please note that disabling cookies may affect the functionality of certain features on our website.
Sharing & Third-Party Services
We are committed to maintaining the confidentiality of your personal information and do not sell, rent, or lease our user data to third parties.
Instances When Data May Be Shared:
- Legal Obligations: We may disclose personal information if required by law or in response to valid requests by public authorities.
- Service Providers: Trusted partners may be engaged to perform functions such as data analysis, email delivery, or customer support on our behalf. These partners are bound by confidentiality agreements and are prohibited from using your information for any other purposes.
Your Rights & Data Control Options
You have certain rights concerning your personal data, including:
- Access and Correction: You may request access to the personal information we hold about you and request corrections if necessary.
- Deletion: You can request the deletion of your personal data, subject to legal obligations that may require us to retain certain information.
- Opt-Out: You have the right to opt-out of receiving promotional communications from us.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or relevant regulations. We encourage you to review this page regularly to stay informed about how we are protecting your information.
Contact Us for Privacy Concerns
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: (813) 272-6100
- Office Address: 601 E. Kennedy Boulevard, Tampa, FL 33602
Your privacy is of utmost importance to us, and we are dedicated to safeguarding your personal information.